Executive Team

Michael Lauren has the pleasure as serving as President of NXT Level Technologies. He has spent over 30 years in the Technology industry including the last 12 years within the Guidewire applications market. Michael has been leading sales, outsourcing, solutions and project management teams.

Michael has lead initiatives and orchestrated Mergers and Acquisitions within the IT industry raising over 50 million in capital throughout the years. He has a strong ability to develop deep relationships with CEO’s, CIO’s CTO’s and all Sr. IT management.

Vijay Babers serves as Vice President of NXT Level Technologie. He has a masters degree in computer science from New South Wales University, Sydney, Australia. Through his vision, he built a great practice over the past 24 years based on Guidewire, ECM, Middleware and Cloud solutions. He has a passion for what they do while demanding customer service and success always comes first.

Vijay is an effective IT strategic leader and change agent, who thrives on identifying and orchestrating innovative solutions to complex business challenges. He has results-oriented, indefatigable technology management skills focusing for rapid delivery of significant and measurable business value in the Property and Casualty Insurance industry.

Dan is our Chief Customer Officer. Dan became involved in the P&C industry after graduating from Xavier University in Cincinnati Ohio in 1990. He joined NXT Level to help lay out our customer acquisition strategy, champion our practices during the sales cycle, mentor staff and ensure customer success. Dan has over 30 years in the P&C industry and 14 years successfully implementing Guidewire products including initial implementations, upgrades, data migration and maintenance and support. Prior to joining NXT Level, Dan was AVP ITServices for Great American Insurance where he was responsible for Guidewire Implementation, ETL Services, Testing and Business Analysis Center of Excellence and Legacy Migration. During his 26 years at Great American he also obtained his Project Management Certification (PMP) and Associate in Insurance Designation (AINS)

Rishab is our Director Vendor Management who has over 11 years of experience in the IT industry and out of that 9 yrs with Guidewire Products. Rishab comes with a very solid Sales / Management background and delivery experience. He develops great relations with teams and vendors.

Neeta joined NXT Level as Sr. Architect-/Engagement Director in 2019. She has over 30 years of experience in software delivery, with 24 years in Finance and P&C industry.

Neeta is adept at Enterprise Application Integration and related practices, concepts, and methodologies. She has extensive experience in large-scale customized application development, management in J2EE and, Guidewire application integration. She is a strong Guidewire Architect to bridge the gap between business and development teams.

Neeta holds Master of Engineering in Computer Science and Bachelor of Engineering in Electrical Engineering.

Andrew is our Infrastructure and Engagement Director. He attended Penn State University and graduated from the U.S. Army Aviation Center as an officer and aviator. Andrew has over two decades of experience in the Health Insurance and Property and Casualty industries. After 8 years of service to the country, Andrew joined corporate America managing projects and leading development teams in health insurance for 12 years. In 2011 he joined the P&C community, overseeing Enterprise Integration and Guidewire implementations for multiple corporations. Throughout his professional career, Andrew has served as a corporate executive and in Program Management / Consultant Advisory roles. Andrew has successfully led multi- platform Guidewire implementations, while overseeing infrastructure and integration changes to support enterprise and client needs.

Bob has been a leader in the IT industry for more than 25 years. He started his career as a software engineer working with various technologies eventually moving to IT leadership roles including Project manager, Director and Vice President specializing in software development. For the last 5 years he has been a leader in the Insurance IT space working with Guidewire and other proprietary policy, billing and claims systems.

Brenda has over 30 years of experience in Insurance industry including P&C and Healthcare. She has held roles in management with multiple corporations. She attended Walsh College with a M.S. in Business Information Technology/Project Management. She has B.S. in Math and Computer Sciences. She is a retired U.S. Army veteran. She has over 15 years of experience with Guidewire in various roles as Program/Project Manager, Business Solution Architect, Technical Architect, Quality Assurance and Advisory. Her engagements included implementations; upgrades, migrations; assessments and advisory. She is certified in Guidewire’s InsuranceSuite (PolicyCenter, ClaimCenter, BillingCenter), Digital and Data Products as well as a Certified Trainer.

Christy is our Client Services Manager.Christy has over 26 years in the P&C industry.She started her career as claims processor and has held roles of processor, lead processor, processing supervisor, management information specialist and data analyst.Christy has experience in vendor management oversite and reconciliation and has provided extensive management support utilizing Cognos and the ClaimCenter application including requirements gathering and quality assurance testing.Christy has grown her knowledge of P&C Insurance by gaining her certifications Associate in Insurance Designation (AINS), Associate in Claims (AIC), Associate in Claims Management (AIC-M) and Associate in Insurance Services (AIS).

Dawn has worked in the P&C Industry in excess of 30 years. After graduating from Michigan State University, Dawn held a variety of management roles with several carriers on both the business and IT side--from leading Commercial Auto and Workers’ Compensation pool business to training end-users on new systems. She managed claims systems testing and support analysts and then led Claims Business Analysts. Dawn has worked with PolicyCenter more than 10 years, as a member of a System Integrator team to working on the Carrier side. From inception to implementation to upgrade and production enhancement support she has been a senior or lead business analyst. Dawn prides herself on establishing excellent working relationships with her peers and clients. She remains in contact with individuals from every implementation in which she has been involved.

David has held multiple claim positions in both Personal and Commercial markets, as well as in IT during his 25+ years in the insurance industry. David possesses an intimate knowledge of claims, litigation, coverage, and special investigations. After starting his career as a Personal Market Field Claim Adjuster, he rose to Catastrophic Bodily Injury and Complex Litigation Technical Specialist and then to Bodily Injury/SIU Team Manager. David then moved over to the Commercial side of the house and handled numerous lines of business before moving into IT as a Senior Business Analyst and Project Manager.David has worked with Guidewire/ClaimCenter for the last 17+ years. David has been the Project Manager for full Guidewire suite implementations (Claims, Policy,Billing, Data,Documents,Integration and Portals (agent and insured) and cloud migrations.David has also served as the Lead Business Analyst for Claims in addition to his PM duties and managed an international team of professionals. David is an avid football fan, loves to travel, read, cook, and anything to do with water.

Adam Waldron is known as an innovative, collaborative, and team-oriented leader who challenges existing thinking with novel approaches, experimentation, and simplification. He has a bias towards action and is passionate about building relationships that foster growth and new opportunities. He is driven by curiosity and an intense desire for results and progress. His energies have most recently been focused on a large insurer’s system modernization and digital initiative. He received the award of “Excellence in the Office of CIO,” which is voted on by 116 CIO-level peers across industries. In 2019 his team received the “Guidewire Innovation Award” for a project he envisioned, created, and led. He also currently serves as board President for Health West, a successful, innovative, and growing multi-practice community health center with 12 locations throughout SE Idaho. He previously worked in the healthcare industry leading transformation efforts as a healthcare executive, health informatics consultant, IT Manager, and adjunct professor for health information technology. His team received the QUALIS award for excellence in healthcare quality and was the first in the region to offer true electronic prescriptions. Adam earned two master’s degrees: Master of Business Administration (MBA) and Master of Public Administration (MPA), both with emphasis in technology. He holds certifications in the Scaled Agile Framework (SAFe SPC), Agile, Scrum, Lean Six Sigma, GROW Coaching, and Electronic Health Records implementation.He was the catalyst behind the Elevate Leadership Summit, a regional event focused on enhancing leadership skills at all levels. He routinely speaks at regional and national conferences on the topics of innovation, leadership, culture, and technology. He is an avid supporter of crowdfunding campaigns and has backed over 50 innovative projects. When not engaged in work or civic activities, Adam enjoys spending time with his wife and five children, especially exploring the natural wonders of Idaho. He is an avid do-it-yourselfer, regularly undertaking a variety of construction, home improvement, and alternative energy projects at home and with friends.He calls operating heavy machinery therapeutic.

Paul has over 25 years of experience in IT, with a dozen of those years focused on the implementation of projects within the P&C insurance industry. With an MBA from Walsh University, an undergraduate degree from the University of Akron in Information Systems and additional studies in Industrial & Organizational Psychology, Paul has always focused on the people side of technology. From developer to program manager, Paul has always focused on stakeholder transparency and client value whenever delivering a technical solution. After spending the early years of his career with “big five” consulting, Paul spent several years working in house before moving back to IT consulting. Helping companies through transformational periods of organizational change has always been a passion of his. Bringing a structured, yet flexible project delivery mindset to multiple Guidewire implementations, Paul is able to bridge the gap between business and technology. Paul holds professional certifications from Project Management Institute (PMI PMP), Certified Scrum Master and Scaled Agile Framework (SAFe SPC).

Doug is our Lead Solutions Architect. In 1994 he graduated from University of Cincinnati with a degree in Computer Science. After graduation, Doug's thirst for knowledge led him to thrive at companies, where he was able to improve his skills in software development, development infrastructures and systems integrations. He has nearly 30 years in the tech industry at various large and small companies, with 13 years in the P&C community. Doug has been successful in implementing multi-platform Guidewire products, from upgrades, implementations, development infrastructure, maintenance, and support.

Shravan is our Human Resources Manager over 12+ years of experience in the industry. Effectively liaised between senior management and employees to maintain and improve company-employee relations. Shravan researched, recruited, staffed, on-boarded, and trained new company hires according to the needs of department managers. Ensured compliance of company directives, regulatory concerns, and health and safety protocols. Shravan administered payroll, company benefits packages, determining suitable remuneration, corporate events, vendor management oversite and team building meetings.

David is our Vice President – Head of Cloud Implementations for NXT Level Technologies.David is a graduate of New England Institute of Technology and has spent the majority of his career as an IT leader in the P&C Insurance space. He has worked at several large insurance carriers including Hanover, MetLife and Farmers, and has held various IT roles including Chief Architect, IT VP for Personal Lines and Head of Strategy and Guidewire Delivery. David has been leading Guidewire initiatives since 2005, and has implemented most of the components of the Guidewire suite. He was also the leader of the first Guidewire cloud implementation while at MetLife, delivering a strategic replacement for an aging legacy system.